MyPetPass Cookie Notice

This cookie notice applies to all MyPetPass websites and mobile applications (“MyPetPass Sites”).

1.     What are cookies?

Cookies are text files that are placed on your computer by websites that you visit. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. They are used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

We use the term "cookies" throughout this notice to also cover all similar technologies, such as web beacons SDK, log files, pixel tags.

2.    How and why do we use Cookies?

 

We use cookies to improve the use and functionality of MyPetPass Sites and to gain a better understanding of how visitors use MyPetPass Sites and the tools and services offered on it. Cookies help us tailor MyPetPass Sites to your personal needs, to improve its user-friendliness, gain customer satisfaction feedback and to communicate to you elsewhere on the internet.

 

3.    What types of cookies are used on MyPetPass Sites?

 

You may see what cookies are used on this website by clicking [here – link to cookie consent tool].

We use the following types of cookies on MyPetPass Sites:

Cookie categories

a)     Strictly Necessary Cookies 

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

b)    Functionality cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party service providers whose services we have added to our MyPetPass Sites. Functionality cookies allow to remember your preferences when you navigate the site and use our features, such as registration, logging in, language, location, and product favourites, so we can help tailor your experience and make it more relevant and personal to you. If you disable these cookies certain parts of the website will not function properly for you.

c)     Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us measure and analyse how you use our websites, apps and mobile platforms, to know which pages are the most and least popular and see how visitors move around the site to improve both its functionality and your experience.

d)    Targeting cookies

These cookies may be set through our side by us or our advertising partners (including social media partners) to deliver ads that may be of interest for you based on your past online behaviour. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. We may share this information with other parties, including our partners. If you do not allow these cookies, you will still see advertising but it may be less relevant for you.

 

4.     Manage your cookie preferences

You may access and change your cookie preferences at any time by clicking [here – link to cookie consent tool].

You should ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. You do not need to have cookies on to use or navigate through many parts of MyPetPass Sites although you may not have access to all the features on MyPetPass Sites if you do so. See the 'help' button on your browser (e.g. Chrome, Firefox) for how you can do this. Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences. 

5.    Notice Update

We reserve the right to make any changes and corrections to this Notice. Please refer to this page from time to time to review these and new additional information. We will place updates on MyPetPass Sites and, where appropriate, we will notify of any changes by email.

6.    Privacy Policy

 

For further information about how your data is used (including controller details), please see our [Privacy Notice].

This Cookie Notice was last updated February 2024.